Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. SHOPTLS will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 Days after the confirmation.

Please return your purchase to the following address:
TLS Marketing Sdn Bhd
Lot 2200, Jalan Semangat, Bintawa Industrial Estate,
93450 Kuching, Sarawak.


Please contact us at or 016-889 6186 if you have any questions or doubts.